US252044: Apply Knowledge Management Principles - Group Training (1.5 Days)

Duration

1.5 Days

Course Overview

In today’s knowledge-driven economy, an organisation’s competitive advantage lies in how effectively it creates, shares, and applies knowledge. ACTIVE© Leaders who can manage knowledge strategically are better equipped to improve performance, strengthen customer service, and support sustainable business results.

This programme equips learners with the knowledge and practical skills required to apply knowledge management principles within a unit or organisation. Aligned to SAQA Unit Standard 252044, the course introduces the core components of knowledge management, the management of organisational knowledge assets, and the role of knowledge in achieving operational and strategic objectives.

Participants will learn how to analyse a knowledge management system, identify strengths and weaknesses, recommend improvements, and develop an implementation plan for managing knowledge within their unit.

Who Is This Course For?

This programme is designed for individuals responsible for managing people, information, and business deliverables, including:

• Team leaders and supervisors
• Junior and middle managers
• Project leaders and coordinators
• Knowledge workers and subject matter experts
• Individuals preparing for leadership or management roles

It is particularly relevant for leaders who need to manage organisational knowledge more strategically to support performance, learning, and customer service.

Training can be delivered individually or in small groups (minimum 8 participants) to ensure practical application and workplace relevance.
Please ensure you select the number of participants when purchasing this programme online. Pricing is per person.
We will contact you to confirm your preferred training dates.

What Will You Learn?

By completing this programme, participants will be able to:

• Explain the purpose and principles of knowledge management within an organisation
• Identify and describe different types of organisational knowledge and knowledge assets
• Analyse a knowledge management system within a unit or organisation
• Evaluate the effectiveness of current knowledge management practices
• Identify strengths, weaknesses, risks, and gaps in knowledge management
• Recommend improvements to enhance knowledge creation, sharing, and retention
• Develop a practical implementation plan for managing knowledge within a unit

All learning outcomes are aligned to the assessment criteria of Unit Standard 252044.

ACTIVE© Framework

This programme strengthens your capability as an ACTIVE© Leader who plans, executes, and delivers results:

Aware – Understand internal and external factors influencing operational planning
Connecting – Align teams around a shared vision, goals, and performance expectations
Targeted – Translate strategy into focused operational objectives and measures
Innovative – Apply systems and strategic thinking to solve operational challenges
Versatile – Adapt operational plans in response to change and emerging priorities
Engaging – Involve teams in planning, execution, and performance review

These leadership principles are applied throughout the programme to support effective knowledge management within operational environments.

Programme Overview

• The knowledge economy and its impact on organisations
• Understanding data, information, and knowledge
• Types of organisational knowledge and knowledge assets
• Knowledge creation, sharing, transfer, and retention
• Information management and intellectual capital
• Intellectual property fundamentals
• Learning organisations and continuous improvement
• Analysing knowledge management systems
• Identifying strengths, weaknesses, and risks in knowledge practices
• Developing a knowledge management implementation plan
• Applying ACTIVE© Leadership principles to knowledge management

Tools and Leadership Concepts Covered

• Knowledge Economy
• Knowledge Assets
• Information Management
• Intellectual Property
• Intellectual Capital
• Learning Organisation
• Knowledge Creation, Sharing, and Transfer
• Knowledge Management Systems
• ACTIVE© Leadership Framework

What’s Included

• 3 Modules
• Top 5 Gallup CliftonStrengths 
• Portfolio of Evidence
• Videos
• All course materials
• 5 days virtual classes

Course Certificate & Accreditation

On successful completion of the programme and assessments, participants will receive:

Recognition for SAQA Unit Standard 252044
6 SAQA Credits at NQF Level 5
Accredited option with SAQA Credits and Certificates of Competence

Course Fee

R8 670 per person
Minimum 8 people

For group bookings, internal team delivery, or customised risk management programmes, contact us directly to discuss your options.