US252026 | Using Data to Apply a Systems Approach to Decision-Making (Group Training - 1.5 Days)

Duration
1.5 Days

Course Overview
Effective decision-making requires more than quick fixes - it demands critical thinking, data analysis, and a systemic understanding of how issues impact the broader organisation.

The Using Data to Apply a Systems Approach to Decision-Making programme equips leaders with the analytical tools and structured frameworks needed to define problems accurately, assess contributing factors, and develop practical, sustainable solutions. Participants learn to apply critical and analytical thinking skills to examine issues within a unit and understand how those issues interact with the wider organisational system.

Through stakeholder engagement, best-practice problem-solving tools, and data-driven analysis, participants identify, prioritise, and implement solutions that strengthen both unit performance and overall organisational effectiveness.

Who is this course for?
This programme is designed for managers, supervisors, team leaders, project coordinators, and professionals responsible for analysing problems, improving performance, and making structured decisions within their units or departments.

It is particularly valuable for leaders who must solve complex operational challenges that affect multiple stakeholders or systems.

A minimum of 8 people is required to run one cohort.

Please ensure you select the number of participants when purchasing this programme online. Pricing is per person.

What will you learn?
Through this programme, participants will develop the confidence and competence to approach problems systematically and make informed decisions using data and structured analysis. Using practical case studies, workplace scenarios, and the ACTIVE© framework, participants will learn to:

• Apply critical and analytical thinking to define and clarify workplace problems
• Use a systems approach to analyse factors impacting a unit and the broader entity
• Identify root causes and contributing variables using industry-standard tools
• Engage stakeholders to gather diverse perspectives and relevant data
• Generate and evaluate potential solutions using structured decision-making methods
• Prioritise feasible solutions based on impact, risk, and sustainability
• Select appropriate solutions aligned to organisational objectives
• Communicate decisions clearly and develop actionable implementation plans

ACTIVE© Framework

This programme builds your capability as an ACTIVE© Leader who makes structured, systems-based decisions:

• Aware – Understand how problems and decisions affect interconnected systems
• Connecting – Engage stakeholders and align diverse perspectives
• Targeted – Focus on root causes and prioritise high-impact solutions
• Innovative – Apply analytical and critical thinking tools creatively and effectively
• Versatile – Adapt decision-making approaches to different operational contexts
• Engaging – Communicate decisions clearly and involve stakeholders in implementation

Programme Overview

1. Introduction to systems thinking and structured decision-making
2. Defining and analysing problems using critical thinking tools
3. Identifying root causes and systemic factors
4. Engaging stakeholders to gather insights and data
5. Generating and evaluating solution options
6. Prioritising feasible and sustainable solutions
7. Selecting solutions aligned to strategic objectives
8. Communicating decisions and developing implementation action plans

What’s Included

• Facilitated training sessions
• Practical case studies and workplace-based exercises
• Analytical and systems-thinking tools and templates
• Assessment guidance aligned to the unit standard

Course Certificate & Accreditation

On successful completion of the programme and assessments, participants will receive:

• 6 SAQA Credits at NQF Level 5
• Recognition against Unit Standard 252026
• A Services SETA-accredited Certificate of Competence

Course Fee

R8 670.00 per person
Minimum 8 people