US12433: Effective Workplace Communication for ACTIVE© Leaders - Group Training (1.5 Days)

Duration

1.5 Days

Course Overview

Communicating effectively within and outside an organisation is a critical capability for success as an ACTIVE© Leader. This programme equips learners with essential workplace communication skills required to collaborate productively with teams, support organisational objectives, and represent their organisation professionally.

Aligned to SAQA Unit Standard 12433, the programme focuses on practical, real-world communication techniques, enabling learners to lead discussions, chair meetings, structure and present business reports, and deliver presentations with clarity and impact.

Successful completion earns 8 SAQA Credits at NQF Level 5. The course is Services SETA-accredited.

A minimum of 8 participants is required to form a cohort for this training.

When purchasing this course online, please select 8 or more participants. Course price is per person. We will reach out to confirm your preferred training dates.

Who is this course for?

This programme is ideal for anyone responsible for professional communication in the workplace, including:

• Supervisors and team leaders
• Junior and middle managers
• Professionals interacting with internal and external stakeholders
• Individuals aspiring to leadership or management roles
• Employees responsible for meetings, reports, or presentations

It is particularly relevant for those managing teams or coordinating activities in roles that require clear, structured, and professional communication. 

What will you learn?

By completing this programme, participants will gain the skills, knowledge, and confidence to:

• Communicate effectively in professional workplace environments
• Lead and participate constructively in discussions and meetings
• Chair meetings to achieve clear outcomes and shared understanding
• Target, structure, and present business reports for different audiences and purposes
• Adapt communication styles to suit context, purpose, and stakeholders
• Deliver engaging presentations that influence and inform
• Apply ethical and professional communication practices aligned with organisational standards

ACTIVE© Framework

This programme develops learners as ACTIVE© Leaders who communicate effectively to support collaboration, relationships, and results:

Aware – Recognise communication barriers, emotional cues, and behavioural dynamics
Connecting – Create open dialogue that encourages participation and mutual understanding
Targeted – Direct conversations, meetings, and reports toward clear objectives and organisational goals
Innovative – Use creative communication approaches to solve problems and enhance understanding
Versatile – Adapt communication styles for different audiences, situations, and cultural contexts
Engaging – Build trust, confidence, and commitment through clear, inclusive communication

Programme Overview

1. Principles of effective workplace communication
2. Verbal and non-verbal communication in professional settings
3. Leading discussions and facilitating productive dialogue
4. Planning, chairing, and documenting meetings
5. Structuring business reports for clarity and impact
6. Communicating with different audiences and purposes
7. Presentation skills for influence and engagement
8. Professional communication ethics and workplace standards

What’s Included

4 Modules

Portfolio

Videos1

1.5 Days Live Interactive Sessions

Course Certificate & Accreditation

On successful completion, learners will receive:

• Recognition for SAQA Unit Standard 12433
• 8 SAQA Credits at NQF Level 5
• Accredited option with SAQA Credits and Certificates of Competence

Delivery Format

Sessions delivered online via MS Teams

For in-person training, group bookings, or tailored organisational programmes, contact:
LEAD@peasinapod.co.za

Course Fee

R8760.00 per person
Minimum 8 people